Overview

Responsibilities:

Advise small businesses on the best way to organize their Cash flow

Demonstrate how to use our software to get the results that matter to them

Respond to user questions or issues with friendly and pragmatic advice

Support users when they run into trouble

Review job descriptions to ensure they will be successful on job boards

You will become the person they rely on to get an important job done well

Requirements:

Must be:

Tech-savvy, meaning that you are comfortable using modern office productivity tools, you are an efficient user of spreadsheet software and you can understand/learn our product well enough to be able to explain and sell it to others.

Pleasant and patient communicator. We pride ourselves on our exceptionally friendly customer support, we communicate with respect and timeliness and we guide our users with patience and dedication.

Self-motivated, having a drive to carve out a career with a fast-growing tech startup.

Should have:

A college or university degree

1 to 3 years of professional experience (feel free to count any interesting internships or part-time experience)

Bonus points if you qualify for one or more of the following:

Technical education or experience

Experience in customer support, account management or quality assurance

Experience in the software (ideally SaaS/cloud) or the technology industry

Experience in writing (blog, articles, copywriting)

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