Overview

Job Description

Guest Services Representative Part Time Weekends

PRIMARY PURPOSE

Greet visitors and patients and provides directions and general information to ensure ease of access around Parkland.

MINIMUM SPECIFICATIONS

Education: -None.

Experience: -Must have one year of experience in a healthcare or customer service environment.

Equivalent Experience: -May have an equivalent combination of education and/or experience in lieu of specific experience as stated above

Skills or Special Abilities: -Must be able to provide assistance, answer complaints and expedite services.

-Must have very strong interpersonal skills and the ability to represent Parkland in a positive effective manner.

-Demonstrates exceptional customer service skills when dealing with the public to ensure a positive experience for patients, families and visitors.

-Must exhibit caring, service-oriented behaviors toward people encountered and be able to diffuse emotionally charged situations.

-Must be able to apply sound judgment toward satisfying a variety of questions and problems from patients, family members, and visitors.

-Must be able to multi-task patient, family, and visitor requests and needs, while maintaining control of assigned area.

-Must be able to demonstrate basic computer skills.

Mode of Application

• Interested candidates should forward their CV details to hrm.primesetresources @gmail.com

• Candidates can also opt to send their Fullnames, Date of Birth, Current contact address, Valid phone number, Age, Years of experience and Job applying for to 08 — show phone

• Candidates can also opt to send their Fullnames, Date of Birth, Current contact address, Valid phone number, Age, Years of experience and Job applying for to the advert message box.

NOTE:

• Candidates should comply with all requirements and instructions enlisted failure to do so will lead to AUTOMATIC disqualification.

• Candidates should only call the phone number attached to the advert daily during working hours of 8am-4pm (Monday-Saturday).

• Only shortlisted candidates would be contacted.

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